Privacy policy
1. Information We Collect
We collect only the information needed to provide our thermos cup and ceramic cup products and services to you:
- Personal contact details: Name, delivery address, phone number, and email address (provided when you place an order or contact customer service).
- Order information: Purchase history, product selections, and shipping preferences.
- Payment data: Payment method details (processed securely by third-party payment providers; we do not store your full payment information).
2. How We Use Your Information
- Process and fulfill your orders for thermos and ceramic cups.
- Send order confirmations, shipping updates, and delivery notifications.
- Respond to your questions, concerns, or support requests.
- Improve our website, product offerings, and customer service (using anonymous data for analytics).
3. Data Sharing
We will never sell, rent, or share your personal information with third parties for marketing purposes. We may share your data only in these limited cases:
- With trusted third-party payment processors to complete transactions.
- With shipping partners to deliver your orders and provide tracking information.
- When required by law or to protect our legal rights.
4. Data Security
We use standard security measures to protect your personal information from unauthorized access, loss, or misuse. However, no online data transmission or storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to:
- Access, correct, or request deletion of your personal data held by us.
- Opt out of non-essential promotional communications at any time. To exercise these rights, please contact us using the details below.
6. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the updated date will be indicated. Your continued use of our services means you accept the revised policy.
7. Contact Us
For any questions or requests regarding your privacy or this policy:
- Address: 15 Rue de Gorges, Nantes, Pays-de-la-Loire 86741
- Phone: +33747287360
- Email: support@marlinappliances.com